The Patek Philippe Horology Programme of New York was launched this fall, just the second program of its kind by the watchmaker located outside of its Geneva workshops. The program was established to advance the company’s ongoing initiative to provide high-quality customer service in global markets, for which local, qualified watchmakers who are trained to the brand’s values and quality standards are essential.

The two-year program’s training center is located in Rockefeller Center at the Henri Stern Watch Agency, the U.S. subsidiary of Patek Philippe and one of the largest watch service centers in New York,
repairing around 10,000 watches per year by a mere 19 watchmakers. “We are extremely excited about the opportunity to develop trained watchmakers here in the U.S.,” says Larry Pettinelli, president of HSWA. “It addresses the fundamental difficulty the entire watchmaking industry has finding highly trained qualified technicians to preserve complex mechanical timepieces.”